FAQ's


Beginners

Do I require a reservation?
It is best to phone in advance to make a reservation, but if space is available walk-ins may attend. 

How long is the lesson?
Instruction is roughly 1 hour, followed by 2 hours of instructor-guided practice and technique. 

How old do I need to be?
Lessons are available to those 14 and older.

Youth aged 14 to 17 require a parent or guardian to sign a waiver in person at Rockhead's. Young climbers must also arrange a partner to attend the lesson with them. Please phone for details.

Do I need a partner?
In most cases, you do not need to bring a partner. You will pair up with others in the lesson. If you and a friend both take the lesson, you are welcome to partner when required. However, for those between the ages of 14-17, you must bring your own partner.

What do I wear? What shoes do I need? What do I bring?
Wear unrestrictive clothing. Athletic, exercise or yoga wear is recommended.
Climbing shoes and a harness are provided with the beginner lesson.
You may wish to bring a combination lock for our change room lockers, and a water bottle. 

Can I pre-sign Waivers?
No. All required waivers are to be completed at Rockhead's. Youth aged 14 to 17 require a parent or guardian to sign a waiver in person at Rockhead's.

Will I be scared? How far do I fall? Will I hurt myself?
Perhaps you'll be scared. That's OK; many climbers were scared at first. We take the time to ensure safety always comes first. Your lesson will properly train you. With a proper belay, you can't fall far at all. Rockhead's is a safe, controlled environment, but you should be aware that risks are inherently involved in the sport of climbing. 

Where may we park? 
There is a Green P lot on Fraser Ave north of Liberty St. Metered street parking is also available on Fraser. 
 


Climbers

How old do I need to be?
Anyone can boulder. Youth 13 and under can climb on the rope when accompanied by a qualified adult. Youth aged 14 to 17 may climb, but we require a parent or guardian to sign a waiver in person. 

Do I need any experience?
Yes, you must pass a belay test to climb on rope. There is no charge, however this test is not a lesson. If you cannot belay, we recommend our Beginners Lesson. No experience is required to use our bouldering caves. 

Are Gri-Gri's anchored?
No. Our Gri-Gri's are NOT bolted to the floor. We believe it is safer for climbers to belay from their harnesses.

Do you close on holidays?
Joe Rockhead's is closed December 25. We are open all other days of the year. We may have reduced hours on some holidays. Please call in advance.

I don't have a partner.
You may sign or post a note on our message board. (not digital, the corkboard kind.)
Joe Rockhead's is a friendly community; feel free to ask around. You can always boulder. 

Do other gym's tests count?
No, sorry. All climbers new to Rockhead's will be tested for belay skills, regardless of experience. There is no charge, however this test is not a lesson. Lead Tests are required to be done here too. We recommend a Beginner Lesson for those that cannot belay. Please call for details about Lead Tests, Lead Lessons and Beginner Lessons.

Does Rockhead's specialize in Bouldering, Top Rope or Lead climbing?
All three types of climbing are available and will challenge climbers of all levels! 

Where may we park? 
There is a Green P lot on Fraser Ave north of Liberty St. Metered street parking is also available on Fraser. 
 


Parents & Kids

Do I require a reservation?
Yes. Reservations are required. Please book well in advance. Attendance numbers must be confirmed 48 hours in advance. Please call for details. 

How many can attend a Kid's Climb?
Kids Climbs require a minimum of 3 youth. There is no maximum number of participants. 

What about Waivers?
Each parent must sign a waiver for their participating youth. 
Please call for details.

Are adults required to help? How many instructors are present?
No, adults are not required to help. The ratio of instructors to youth is usually 1:5.

What do I wear? What shoes do I need? What do I bring?
Wear unrestrictive clothing. Athletic, exercise or yoga wear is recommended. Bring a clean, dry pair of running shoes to wear. You may also wish to bring a combination lock for our change room lockers, and a waterbottle. 

Where may we park? 
There is a Green P lot on Fraser Ave north of Liberty St. Metered street parking is also available on Fraser. 

Does Rockhaed's supply food, cakes or party supplies?
No, we do not provide food. It's best to bring your own. Non-messy snacks and water are recommended. Some restrictions apply. Sorry, Rockhead's does not provide cakes. Rockhead's offers loot bags at a price of $11.50 each. Please call for details. 

What's the difference between the Kids Day Rate and the Kids Climb package?
The Kids Day Rate is for youth aged 10 and under to climb with an experienced adult. Parents who are inexperienced climbers should organize a Kids Climb to introduce kids aged 13 and under to climbing. Kids Climbs require a minimum of 3 youth. Please call for details.


Do I require a reservation?
Yes. Reservations are required. Please call for details. 

Does Rockhead's follow TDSB regulations?
Yes, our sessions follow TDSB regulations. Please call for details. 

How long does a session last?
The Junior session runs approximately 2 hours.

The Senior session runs approximately 3 hours

Please call for details.

What do we wear? What shoes do we need? What do we bring?
Wear unrestrictive clothing. Athletic, exercise or yoga wear is recommended. 
Bring clean, dry running shoes.
You may also wish you bring combination locks for our change room lockers, and water bottles.

Does Rockhead's supply food?
No, we do not provide food. It's best to bring your own. Packed lunches, non-messy snacks and water are recommended. Some restrictions apply. Please call for details. 

Can sessions be arranged outside of regular Rockhead's business hours?
Yes, we are flexible. Schools and Camp groups can be accommodated between 8am and 4pm.
Please call for details.

Where may we park? 
There is a Green P lot on Fraser Ave north of Liberty St. Metered street parking is also available on Fraser. 

 

Schools & Camps


Do we require a reservation?
Yes. Reservations are required. 
Please call for details. 

What do you mean by customized?
Call us; it's best to explain in person. Rockhead's has an array of modules available to meet your goals. 

Will the gym be closed to the general public?
In most cases, no. Due to the large size of our facility, we find this is not necessary. This can be done for an additional cost.

Please call for details.

Can sessions be arranged outside of regular Rockhead's business hours?
Yes, we are flexible. 
Please call for details. 

What do we wear? What does do we need? What do we bring?
Wear unrestrictive clothing. Athletic exercise or yoga wear is recommended. Climbing shoes can be provided, depending on size of group. Clean, dry running shoes can also be worn. You may wish to bring a combination lock for our change room lockers, and a water bottle. 

Does Rockhead's supply food?
No, we do not provide food. It's best to bring your own. Non-messy snacks and water are recommended. You may arrange your own catering. Some restrictions apply. There are also restaurants and cafes in the Neighbourhood.
Please call for details.

Where may we park?
There is a Green P lot on Fraser Ave north of Liberty St. Metered street parking is also available on Fraser. 

 

Corporate Groups